MASI & CHACHA PRO MAX™ RESTRICTED / BLACKLISTED

Protecting the platform & community

This policy explains why certain clients, workers, riders, transport providers, or partners may be restricted or blacklisted to keep operations safe and reliable in Bahawalpur. For urgent reporting (fraud/harassment/impersonation), contact official WhatsApp: +92 304 1062929.

یہ پالیسی پلیٹ فارم کی حفاظت کے لیے پابندی/بلیک لسٹ کی وجوہات اور رپورٹ کرنے کا طریقہ واضح کرتی ہے۔

What does restricted / blacklisted mean?

  • Restricted: Limited access to platform coordination (temporary or conditional).
  • Blacklisted: Removed from platform coordination due to serious or repeated violations.
  • Decisions are record-based and reviewed internally for safety, trust, and reliability.

MC Pro Max is a coordination & dispatch platform. If you want official support and logged records, do not finalize outside the platform.

Common reasons

  • Fraud, impersonation, or false identity / documents.
  • Harassment, threats, abuse, or unsafe behavior.
  • Repeated no-shows / cancellations without valid cause.
  • Payment disputes involving deception or manipulation.
  • Policy violations: bypassing logs, repeat complaints, or safety breaches.

Who can be affected?

  • Clients
  • Workers / service providers
  • Riders / transport providers
  • Any party misusing the platform or harming trust

How decisions are made

  • Review of request logs, messages, call/WhatsApp confirmations, and payment proofs.
  • Internal assessment by operations & quality control.
  • Temporary restriction may apply during investigation.
  • Final decision may be communicated via official WhatsApp where applicable.
Important: MC Pro Max reserves the right to restrict or blacklist access to protect users and operations. Decisions are final once documented and closed.

Related pages: Legal • How it Works • Payments

Report an issue

  • Report concerns immediately via official WhatsApp: +92 304 1062929.
  • Provide request ID, screenshots, date/time, and a short explanation.
  • False reporting or abuse of reporting may itself lead to restriction.
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